Privacy Policy
Last updated: 12 October 2026
At Stay Darling, we value your privacy and believe shopping online should be simple, safe and straightforward.
This Privacy Policy explains how we collect, use and protect personal information when you visit staydarling.com.au, purchase our products, subscribe to our emails or contact us.
Information we collect
When you interact with Stay Darling, we may collect:
Your name, email address, billing address and delivery address.
Order details, purchase history and information needed to fulfil your order.
Messages or enquiries you send us.
Your email preferences if you subscribe to our newsletter.
Technical information such as your IP address, browser type, device information and website activity, collected through cookies and similar technologies.
Payments are processed through third-party payment providers. Stay Darling does not store your full payment card details.
How we use your information
We use personal information to:
Process payments and fulfil orders.
Deliver digital purchases and arrange shipping for physical products.
Send order confirmations, receipts and essential purchase updates.
Respond to enquiries and provide customer support.
Manage our website, improve our products and understand how visitors use our store.
Send marketing emails if you have subscribed or otherwise consented to receive them.
Meet applicable legal, accounting and record-keeping obligations.
We do not sell your personal information.
Third-party services
Our website is hosted by Squarespace. We also use payment processors, delivery providers and other services necessary to operate our business.
These providers may process personal information on our behalf or under their own privacy policies. Some providers may store or process information outside Australia.
We share only the information reasonably necessary for these services to operate.
Cookies and analytics
Our website may use cookies and similar technologies to operate the shopping cart, remember preferences, measure website traffic and improve the shopping experience.
You can manage cookies through your browser settings and, where available, our website's cookie preferences.
Marketing emails
If you subscribe to Stay Darling emails, we may send occasional updates about new collections, products and other news.
You can unsubscribe using the link in any marketing email or by contacting us.
We will continue to send essential order-related communications where necessary, even if you unsubscribe from marketing.
Keeping your information secure
We take reasonable steps to protect personal information from unauthorised access, misuse, loss and disclosure.
However, no online system can guarantee absolute security.
How long we keep information
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, comply with legal obligations and maintain appropriate business records.
Accessing or correcting your information
You can contact us to request access to, or correction of, personal information we hold about you.
You can also contact us if you have a question or concern about how your information is handled.
Changes to this policy
We may update this Privacy Policy as our business, website or legal obligations change. The latest version will always be available on our website.
Contact
Stay Darling
Queensland, Australia
Website: https://staydarling.com.au
Email: hello@staydarling.com.au